Privacy Policy

Last updated: June 23, 2026

This Privacy Policy explains how Lombok Surfing & Fishing (“we”, “us”, or “our”), operated from Gerupuk, South Lombok, Indonesia, collects, uses, and protects information when you visit lomboksurfingfishing.com (the “Website”).

1. Information We Collect

We may collect the following types of personal data:

• Contact information: name, email address, and phone number if you contact us via email or WhatsApp.
• Usage data: IP address, browser type, pages visited, and time spent on the Website, collected automatically via cookies and analytics tools (see Section 4).
• Booking information: details you provide when inquiring about or booking a surfing or fishing trip.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process trip bookings.
• Communicate with you via email or WhatsApp about your booking or upcoming trips.
• Improve the Website and our services using aggregated, anonymous analytics data.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contract: processing is necessary to fulfill a booking or respond to a pre-contractual inquiry.
• Legitimate interests: to improve our Website and communicate with potential customers.
• Consent: where you have given explicit consent (e.g., cookie acceptance).

4. Cookies and Third-Party Services

Our Website uses the following third-party tools that may collect data through cookies or embeds:

• WordPress: our website platform. WordPress sets functional cookies to operate the site.
• Google Maps: embedded on our contact section to display our location in Gerupuk. Google may collect data when you interact with the map. See Google’s Privacy Policy.
• Google Analytics (if active): collects anonymized traffic data (pages visited, session duration, approximate location). You can opt out via Google’s opt-out tool.

By using the Website, you consent to these cookies. You can disable cookies in your browser settings, though some site features may not function correctly.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for, or as required by applicable law. Booking-related communications are typically retained for up to 2 years.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you.
• Right to request correction or deletion of your data.
• Right to object to or restrict processing.
• Right to data portability (EEA residents under GDPR).
• Right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at lomboksurfingfishing@gmail.com.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. International Transfers

Our Website is operated from Indonesia. If you are located in the EEA or other regions with data protection laws, please be aware that your data may be transferred to and processed in Indonesia. By using our Website, you consent to this transfer.

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Website after changes constitutes acceptance of the updated policy.

11. Contact

For questions or requests related to this Privacy Policy, contact us at:

Lombok Surfing & Fishing
Gerupuk, South Lombok, Indonesia
Email: lomboksurfingfishing@gmail.com
WhatsApp: +62 8224 7781 602